The Sedona Method's 100% Satisfaction Guarantee
If for ANY reason and at any time up to 6 months (180 days) after you receive your Sedona Method Course you are not satisfied, send it back and we will make sure that you receive a full and complete, 100% refund!
Please note that you will need to first call us for return instructions. Call 888-282-5656 (in the U.S.) or 928-282-3522 (outside the U.S.)
The shipping and handling on the FREE introductory packet is non-refundable. However, it is fully applicable towards the shipping and handling of the Sedona Method Course if used within the first 30 days of receipt.
For all other books and audio recordings besides the free DVD and CD, and The Sedona Method Course, there is a 30-day satisfaction guarantee. You can either exchange the full value of the item purchased for any other product or you can receive a cash refund less a 15% restocking fee.
Exchanges are Fair and Simple
If you receive a defective product, we will gladly exchange it. Your replacement will be shipped to you once you call us and let us know of the defect. You will not have to wait until we receive your defective product. We trust you to return your defective product in a timely manner!
Procedures for Returning and Exchanging Items
It is pertinent that you place your name and order number on the address label or the outside of the package, as we will not accept any packages without one. In addition, please put your name and address on the inside of the package with the reason for your return, and wrap the package securely. We recommend that you use a carrier with package tracking such as United States Post Office with Return Receipt Requested, or UPS.
Please ship all returns to the following address:
Sedona Training Associates
60 Tortilla Drive
Sedona, AZ 86336
Refunds
Refunds generally take 2-3 weeks once we have received and processed the returned item. We will send your refund by mail if you pay by check or by credit to your card if you pay by credit card.
Class Refund Policy
All Sedona Method classes conducted by Sedona Training Associates are non-refundable. If you should decide to change the date of your class, we will ask you for a $100 change fee to process your request. If you cannot attend a registered class or the future dates for that class, you can request a credit for the amount you paid for the class. Credits can be applied to the purchase of any products or classes from STA.
Wholesale Refund Policy, Including Coach and Instructor Purchases
Product purchased at wholesale prices, which includes all coach and instructor purchases, is non-refundable. Product that is received defective or damaged by wholesaler, coach or instructor may be returned to STA for replacement. | 
