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How to Handle Rude People --
Especially Those You are Forced to Deal With Frequently

by www.Sedona.com

We all encounter rude people from time to time, like the driver who cuts into your lane on the road or the salesperson who’s less-than-eager to help. What’s worse, though, are rude people that you encounter regularly, but, because of your job, social circle or the like, are forced to be around often.

Rude people can take on any form, such as your boss, colleagues, gym mates -- even family members -- but often share similar offensive behaviors, including:

• Expecting you to cater to them
• Making inappropriate comments
• Lacking basic manners and etiquette skills
• Taking things you do for them for granted
• Treating people with no respect

These types of behaviors are widespread in America. According to a 2006 ABC News poll, more than three-quarters of Americans say they experience rude behavior, including annoying cell phone calls, disrespectful behavior, cursing or people interrupting conversations to use e-mail or cell phones, at least occasionally in their daily lives.

How to Handle Rude People

So when you, inevitably, encounter someone in your life who makes you quickly get red in the face, here are some practical tips to properly handle the rude behavior.

1. Address the Rude Person. In a polite, very kind way, tell the person that their behavior bothers you. Be specific and straightforward, but don’t accuse them of anything. (For instance, you could tell your mother-in-law that you appreciate her recipes, but also like to create your own meals.)

2. Don’t Take it Personally. It’s easy to feel personally assaulted when someone is rude, however most rude people are not biased in their behaviors (in other words, they’re rude to everybody). The Sedona Method can help you to release the negative thoughts and feelings that arise when you’re faced with rudeness, so that you don’t internalize someone else’s negativity, but instead remain calm and peaceful.

3. If You Can’t Change the Person, Change Your Reaction. If you address the person about their rudeness and find that the behavior doesn’t change, don’t feel dismayed. You don’t have control over their behavior, but what you do have control over is your reaction to their behavior. You can decide to ignore the behavior and not let their rudeness bother you any longer (and if you are having trouble doing this, use The Sedona Method to buttress your positive attitude).

Source:

ABC News: Rudeness in America 2006

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